Gerti's staying with me, so up yours, baldy.

- Carolyn

Carolyn Knapp-Shappey (Stephanie Cole) is the owner and CEO of MJN Air.

She has been married twice; once to a man called Ian who, it is implied in the episode Helsinki, cheated on her with her sister Ruth, and latterly to Australian Gordon Shappey.

Character Edit

Carolyn Knapp-Shappey is at last, at 64, free of her awful husband, pleasingly not free of his private jet, and ready to show the world what she's made of, by running the slickest, most successful, most profitable charter air firm ever seen. And were it not for her crew, plane, and passengers, she would do!

An ex-stewardess, and a woman of formidable energy, formidable competence, and formidable formidableness, she is continually frustrated by the incompetence or irresponsibility of the sort of pilots who are prepared to work for the money she's prepared to pay. She owns a slightly hyperactive dog which was named Snoopadoop by Arthur.

Carolyn once described the Sahara Desert as being "hot" (Douz).